Returns & Exchanges
At Lash Pro Supplier, we want you to be completely satisfied with your professional supplies. If you are not happy with your purchase, we offer a 14-day return window for unopened and unused products in their original packaging.
Initiate Your Request
Contact our support team at [email protected] with your order number and the reason for your return to receive a Return Authorization.
Secure Packaging
Carefully pack your items in their original, unopened packaging to ensure they are protected from damage during transit back to our warehouse.
Ship the Items
Affix the provided return label or ship via a tracked carrier to our return center; please note that shipping costs for non-defective items are the responsibility of the customer.
Refund Processing
Once our quality control team inspects and approves the returned items, we will issue a refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing